{"xsrfToken":"BY8O-ZW62-9B7M-G2UU_49f3345aa5abca1bec50d332ae6e9c338c069270_lout","branding":{"id":"7","key":"trac","name":"Impact for JIRA","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/6","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2cab26","headerLinkHoverBGColor":"#2cab26","headerBadgeColor":"#2cab26"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4deb08ad-3f9e-4576-a04b-6bd7e345041a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkNWQzMDFmOC1jZDI3LTRlODUtOTJjZS0yMjBlYmE5YzlkYjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRkZWIwOGFkLTNmOWUtNDU3Ni1hMDRiLTZiZDdlMzQ1MDQxYSI6WyJyZWFkIl19LCJleHAiOjE1Njg5MjgyMzIsIm5iZiI6MTU2ODkyNzU3Mn0.2Bao03X3Gsroah6LYczAa3ONz4sA--Wf70iC3uShMeA&client=d5d301f8-cd27-4e85-92ce-220eba9c9db0&mode=fit","logoId":"4deb08ad-3f9e-4576-a04b-6bd7e345041a","isLogoAvailable":true,"helpCenterTitle":"Service Desk - Nuum Solutions","sharedPortalName":"Service Desk - Nuum Solutions","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"it-IT":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"Italian (Italy)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","announcementHeader":null,"announcementMessage":null,"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Service Desk - Nuum Solutions","sharedPortalName":"Service Desk - Nuum Solutions","announcementHeader":null,"announcementMessage":null,"localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","announcementHeader":null,"announcementMessage":null,"localeDisplayName":"Spanish (Spain)"},"fr-FR":{"helpCenterTitle":"Centre de service - Nuum Solutions","sharedPortalName":"Centre de service","announcementHeader":null,"announcementMessage":null,"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#d9791b","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/eea6be6b-ad05-47a0-afef-e8c34472f3f9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkNWQzMDFmOC1jZDI3LTRlODUtOTJjZS0yMjBlYmE5YzlkYjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVlYTZiZTZiLWFkMDUtNDdhMC1hZmVmLWU4YzM0NDcyZjNmOSI6WyJyZWFkIl19LCJleHAiOjE1Njg5MjgyMzIsIm5iZiI6MTU2ODkyNzU3Mn0.VZmnt3YZnDV_SWBMYQhNtZYx3kG18rjqrWyLw-wpatA&client=d5d301f8-cd27-4e85-92ce-220eba9c9db0&height=300&mode=fit","bannerMediaApiFileId":"eea6be6b-ad05-47a0-afef-e8c34472f3f9","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"7","key":"trac","projectId":10304,"serviceDeskId":7,"name":"Impact for JIRA","description":"<p>Welcome! You can raise a Impact for JIRA request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":false,"reqTypes":[{"id":"39","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10430,"iconUrl":"https://nuumalm.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10430","groups":[7],"key":""},{"id":"40","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10433,"iconUrl":"https://nuumalm.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10433","groups":[7],"key":""},{"id":"41","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10427,"iconUrl":"https://nuumalm.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10427","groups":[7],"key":""},{"id":"42","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10426,"iconUrl":"https://nuumalm.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10426","groups":[7],"key":""},{"id":"43","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10439,"iconUrl":"https://nuumalm.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10439","groups":[7],"key":""},{"id":"44","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10405,"iconUrl":"https://nuumalm.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10405","groups":[7],"key":""},{"id":"45","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10407,"iconUrl":"https://nuumalm.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10407","groups":[7],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[39,41,44,45,40,43,42]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"dd07118d-6604-3c3f-9678-41975ccbd124","appLinkName":"System Confluence","appLinkUrl":"https://nuumalm.atlassian.net/wiki","spaceKey":"IMPACT","spaceName":"Impact for JIRA","spaceUrl":"https://nuumalm.atlassian.net/wiki/spaces/IMPACT"},"labels":[],"projectKey":"TRACSD","serviceDeskId":7},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TRACSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Service Desk - Nuum Solutions","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://nuumalm.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=nuumalm","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BY8O-ZW62-9B7M-G2UU_49f3345aa5abca1bec50d332ae6e9c338c069270_lout","baseUrl":"https://nuumalm.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"31457280","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"d5d301f8-cd27-4e85-92ce-220eba9c9db0","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}